Florida Surplus Lines Service Office - www.fslso.com

Frequently Asked Question Categories



Top Ten Agent/Insurer FAQs
  1. What are the Coverage Codes identified by Citizens to be assessable?
  2. What Florida Statute governs collection of IPC data, fees, and taxes by FSLSO?
  3. Can I use the paper forms previously provided by the Florida Department of Financial Services to file my IPC information?
  4. When should transactions be submitted to the FSLSO?
  5. I have a Surplus Lines license, but transacted no business in the calendar year. Am I required to do anything?
  6. How do I file a policy replacing a binder?
  7. I received a Rejected Submission notice, what do I do?
  8. Where should the service fees be mailed?
  9. How do I correct a transaction that I have already submitted to the FSLSO?

Top Ten IPC FAQs
  1. What are the Coverage Codes identified by Citizens to be assessable?
  2. What is Independently Procured Coverage (IPC)?
  3. How do I correct an IPC policy that has already been submitted?
  4. What are time constraints for IPC filings?
  5. Can an out-of-state agent make the IPC filing on behalf of the insured?
  6. If I have not received the policy number from the carrier, can I submit the binder number instead of the policy number when I file an IPC policy?
  7. How do I file policy endorsements?
  8. Where do I remit IPC payments?
  9. Can I remit taxes, service fees, assessments and EMPA surcharges using one check?
  10. How do I request a refund for taxes, service fees, and assessments?