COVID-19 Response

On April 1, 2020, the Governor issued an executive order asking Florida citizens to stay at home with the exception of essential activities.

As a result, all FSLSO employees will be working remotely beginning Friday, April 3. Customers can continue to reach our office by phone, email, chat, or through the FSLSO Go mobile app.

During this time SLIP, XML Batch, the FSLSO Tax Estimator, and the FSLSO Go and Tax Estimator mobile apps are accessible and will continue to be without interruption.

FSLSO is continuing to monitor all local, state, and federal mandates and guidelines on the Coronavirus outbreak; and look forward to continuing to serve the Florida surplus lines community and providing support and guidance through this difficult time. 


Agent & Insurer Services

Agent, Compliance, Insurance, SLIP related questions
800.562.4496, option 1 


Insurer, Compliance, SLIP related questions
800.562.4496, option 2

Financial Services

Accounting, Invoicing, Payment related questions 
800.562.4496, option 4 

Information Technology Services

Technical Issues, Batch Filing related questions
800.562.4496, option 3