HURRICANE ISAIAS
Recovery Resources & Insurance Assistance
Supporting Florida's surplus lines community through recovery.
Hurricane Isaias made landfall near Destin, FL on October 9, 2026 as a Category 2 hurricane.
As recovery efforts begin, the Florida Surplus Lines Service Office (FSLSO) is working alongside the Florida Department of Financial Services (DFS) to support insurance consumers and the surplus lines community.
FSLSO has deployed disaster response teams to designated Insurance Assistance Hubs in affected areas. Our staff will be on-site to assist surplus lines customers and policyholders with insurance-related questions and help connect them with appropriate resources.
This page provides information about Insurance Assistance Hub locations, and resources available to agents, brokers, and policyholders.
Last Updated: 10/12/26 | 9:00AM ET
Insurance Assistance Hubs | Locations
In coordination with the Florida Department of Financial Services, FSLSO disaster response teams will be available at the following Insurance Assistance Hubs to assist individuals and businesses affected by Hurricane Isaias.
LOCATION 1 | Destin, Florida
Morgan Sports Complex
4200 Indian Bayou Trail
Destin, Florida 32541
Hours: 9:00AM - 4:00PM CT
FSLSO Staff On-Site:
9:00AM - 4:00PM CT beginning Monday, October 12
LOCATION 2 | Pensacola, Florida
The University of West Florida
11000 University Parkway
Parking Lot B
Pensacola Florida 32514
Hours: 9:00AM - 4:00PM CT
FSLSO Staff On-Site:
9:00AM - 4:00PM CT beginning Tuesday, October 13
Insurance Assistance Hub locations and operating hours are subject to change. Please check this page for updates before traveling.
Every hub will remain open for as long as there is demand in each location.
Policyholders should bring as much documentation as they can, including:
- A driver’s license or other form of identification (passport or state-issued ID)
- Insurance cards and insurance policy information/documentation
- Pictures or documentation of the property being claimed as a loss resulting from Hurricane Isaias
- Repair estimates
- Any additional insurance-related information that is readily accessible
For further information, please visit www.FloridaDisaster.org.
Need Filing Assistance?
We are here for you.
Many of our members and their policyholders were recently impacted by Hurricane Isaias. We are here to help. If you need filing assistance or other information that may help with recovery, don't hesitate to contact FSLSO at 800-562-4496 or agent.services@fslso.com.