Podcasts

FSLSO PalmCast

The FSLSO PalmCast will publish new episodes throughout the year featuring industry news, special guests, and more.


Podcast Library

Listen to previous episodes of the PalmCast.


Surplus Lines Shorts: Compliance Tips with Kristen Gray - November 2021

Join host, Jordan Mauro as he chats with Kristen about some helpful resources designed to assist surplus lines agents stay in compliance.

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Surplus Lines Shorts: Tax Rate & Policy Fee Changes with FSLSO's Brian Bogner - September 2021

Jordan Mauro discusses the new tax rate, tax exempt entities, the surplus lines agent policy fee, and more with FSLSO Insurance Audit Analyst Brian Bogner.

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Episode 12: Interview with industry expert Fred Karlinsky - June 2021

Mr. Karlinsky discusses the outcome of Florida's legislative session, COVID 19, and assignment of benefits with host, Jordan Mauro.

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Surplus Lines Shorts: SLIP Tips with FSLSO's Felicia Meredith - March 2021

Host, Jordan Mauro chats with Felicia about editing and correcting policy and transaction data, backouts, types of transfers, filing requirements, and TIQs.

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Episode 11: Interview with Tasha Carter, Florida's Insurance Consumer Advocate - September 2020

Recently, we had the pleasure of chatting with Florida’s Insurance Consumer Advocate, Tasha Carter, on the FSLSO PalmCast. Appointed in 2019, Tasha has worked hard to improve the insurance market and effectively represent consumers through many initiatives. The “Plan Prepare Protect: Are You Disaster Ready?” initiative is especially important right now while Floridians endure hurricane season.

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Episode 10: Interview with Jo Ann Del Gatto, Vice President, Education and Compliance, Surplus Lines Association of California - June 2020

As Vice President, Education and Compliance, Jo Ann provides guidance, education and support to the association’s membership and affiliates in their understanding of California’s surplus line laws. Her department develops and provides continuing education (CE) courses throughout the state, and also works closely with the California Department of Insurance (CDI).

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Episode 9: Interview with Jeff Grady, President/CEO of the Florida Association of Insurance Agents (FAIA) - June 2020

Jeff Grady currently serves as the President/CEO of the Florida Association of Insurance Agents (FAIA), a trade group representing more than 2100 independent agencies throughout the state of Florida. (June 2020)

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Episode 8: Interview with Robin Westcott, Vice President of Government Affairs, Legal & Compliance at AAIS - December 2019

Robin Westcott, J.D. is Vice President of Government Affairs, Legal & Compliance (GLC) at AAIS (American Association of Insurance Services), a national not-for-profit, Member-focused advisory organization. Join Jordan as he and Ms. Westcott discuss the development of the insurance industry’s first blockchain platform developed specifically for regulatory compliance, openIDL. openIDL supports regulatory reporting of statistical data and data calls, providing access to timely and accurate information so regulators and carriers receive more holistic and dynamic information, as well as valuable and relevant insights into exposures and market trends.

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Surplus Lines Shorts: FSLSO's accounting department discusses common filing errors and how to fix those errors - December 2019

Jordan chats with the FSLSO accounting department to discuss common filing errors and how to fix those errors. Visit our website for more detailed information on proper filing procedures.

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Surplus Lines Shorts:  FSLSO Analysts discuss how best to handle layered policies - October 2019

Layered policy filings can be confusing. Jordan chats with FSLSO analysts to discuss how best to handle layered policies. Visit our website for more detailed information on layered policies.

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Episode 7: Interview with Leslie Chapman-Henderson, President and CEO of the Federal Alliance for Safe Homes - September 2019

Is your home a safe place when it comes to natural disasters? Find out when we talk with Leslie Chapman-Henderson, President and CEO of the Federal Alliance for Safe Homes (FLASH). Founded in 1998, FLASH is the country’s leading consumer advocacy organization for strengthening homes and protecting families from disasters.

Note: This interview was recorded prior to the onset of Hurricane Dorian.

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Surplus Lines Shorts: FSLSO's Bryan Young discusses the new policy fee law - August 2019

Jordan Mauro, host of FSLSO's PalmCast sat down with Bryan Young, Director Agent and Insurer Services to discuss new policy fees laws.

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Episode 6: FAIA Interviews - O'Leary, Thompson & Chaffin - August 2019

In this episode our host comes to us live from the Florida Association of Insurance Agents conference this summer, where he spoke with several attendees. Listen as Jordan talks with his guests about everything from policy fees and Assignment of Benefits to barbecue and Apollo 13.

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Episode 5: Interview with Fred Karlinsky - January 2019

On this episode, we talk with Fred Karlinsky, go-to insurance lobbyist and lawyer with the firm of Greenberg Traurig. Fred has more than 25 years of experience representing the interests of insurers, reinsurers, and a wide variety of other insurance-related entities which has made him a sought-after leader in the insurance regulatory field. He has spoken and presented to insurance executives and governmental officials, both nationally and internationally.

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Episode 4: Interview with Mitchel Kalmanson - October 2018

On this episode, we speak with Mitchel Kalmanson of the Lester Kalmanson Agency. Mitchel provides insurance for the “wild, weird, and wacky;” handling everything from zoos and circuses to pedicabs and algae. His specialty is handling risks associated with exotic animals, a practice that has taken him all over the world. His depth and breadth of experience in this unique field makes for some very interesting stories.

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Episode 3: Interview with Kevin McCarty - August 2018

This month's PalmCast features Kevin McCarty, founder of Celtic Global Consulting and one of the nation’s foremost experts on insurance and insurance regulation. With more than 27 years of experience including 13 years of service as Florida’s Insurance Commissioner(2003-2016), he offers unrivaled experience as a national and international leader on insurance markets, insurance regulation, global capital markets, and public policy. McCarty earned his bachelor’s degree and Juris Doctorate from the University of Florida.

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Episode 2: Interview with David Holcombe - May 2018

This month's PalmCast features David Holcombe, former Director of Risk Management for NASCAR and International Speedway Corporation. David has over 43 years of insurance experience, as an office operations supervisor for a large direct writing company, insurance agency branch manager, part-time insurance instructor, and risk manager for multi-state motorsports facilities and national auto racing organization. David is also a long-standing board member for the Florida Surplus Lines Service Office.

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Episode 1: Interview with Tony Gregory - April 2018

Tony Gregory, Managing Director of Insurance Market Conferences Seminars, chats with host, Jordan Mauro about his experience working at Lloyd's of London. 

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Surplus Lines Help

Have questions, need help or just want to chat? Our job is to make your job easier so please email us if you need any Florida Surplus Lines information: agent.services@fslso.com




FEATURED EPISODE

Interview with FSLSO's Compliance Manager, Kristen Gray.

Join host, Jordan Mauro as he chats with Kristen about some helpful resources designed to assist surplus lines agents stay in compliance.

Listen to the PalmCast