FAQs

Who do I contact if I have additional questions about compliance review?

If you have additional questions regarding compliance review, please contact:

Felicia Meredith
800-562-4496, ext. 105
fmeredith@fslso.com

Why does my Billing Report not match my Transaction Report?

The Transaction Report provides a snapshot of the transactions reported during a selected time frame. The Billing Report lists all of the transactions, penalties, and correction records included in the quarterly tax invoice.

The Transaction Report does not include the following information, which can cause a difference in the report totals:

  1. Penalties from Premium Reconciliation or Production Ledger Review that were assessed on identified unfiled transactions, and
  2. Any corrections made to transactions filed in a previous quarter.
What are the rules regarding policy extensions and how long/often can the policy be extended before the extension needs to be filed as a renewal?

If the policy period is extended for 365 days or more and all original terms and conditions remain, the additional premium endorsement must be filed as a renewal transaction in SLIP+. Filing a renewal for policy extensions allows the policy to be charged the appropriate tax, Service Office fee, and assessment rates (if applicable) for the new policy period. The insurer is not required to issue a policy renewal since this is for SLIP+ filing purposes only.

For example, if the original policy term is January 1, 2022, through January 1, 2023, and an endorsement is issued that extends the policy expiration to January 1, 2024. You should file the extension endorsement as a renewal transaction in SLIP with an effective date of January 1, 2023, and an expiration date of January 1, 2024.

The only exception is when the endorsement is an extended reporting period (ERP) endorsement, also known as "tail coverage." These endorsements are typically associated with claims-made liability policies. When submitting ERP endorsements in SLIP+, please file the endorsement within the original policy term and do not extend the expiration date.

Who do I contact if I have additional questions about Eligibility to Export?
If you have additional questions about Eligibility to Export, please contact Agent Services at 800-562-4496, option 1 or email agent.services@fslso.com.
How do I add more than one coverage code for a policy?
To add more than one coverage code to a policy in SLIP+, you will need to file a separate transaction for each coverage code and its applicable premium. 
How do I make a correction to a transaction in SLIP+?

To edit data on a previously filed transaction, follow the instructions below.

  1. Select Search & Manage Policies from the Filings tab.
  2. Enter the previously filed policy number or other search criteria in the appropriate field(s) and click Search.
  3. Click on the policy number in the left column labeled Policy Number.
  4. In the Transaction Details section, find the transaction you wish to edit and click the three vertical dots to the far right, then choose Edit, which will take you to the Coverage & Transaction Information page.
  5. Make the necessary changes and click the Review button at the bottom right.
  6. System Warning window will display advising the edit is going to create a backout transaction. Select YES to proceed.
  7. Review the transaction information and if all is correct, click the Submit Filing button on the bottom right.

This will take you back to the Policy Details screen, where your edited transaction will be listed.

How do I make a policy-level correction in SLIP+?

To edit policy information on a previously reported policy, follow the instructions below.

  1. Select Search & Manage Policies from the Filings tab.
  2. Enter the previously filed policy number or other search criteria in the appropriate field(s) and click Search.
  3. Click on the policy number in the left column labeled Policy Number.
  4. You are now on the Policy Details page. Click the Edit link on the top right of the Policy Information section.
  5. Make the necessary changes and click the Save button on the top right of the Policy Information section.

Policy-level changes will not result in automatic backouts.

How do I update my primary, accounting, and compliance contact information in SLIP+?

To update your contact information in SLIP+, follow these instructions:

  1. Click on the user’s name in the top right of the SLIP+ screen and select Settings from the drop-down.
  2. Choose Contacts from the left side menu.
  3. Click Edit on the right side of the screen.
Make the necessary changes to the contact(s) then click the Save button on the bottom right.
When filing a multistate policy in SLIP+, is the Service Office fee applied to the total gross premium or just the Florida-allocated premium?
The Service Office fee is assessed on the gross premium (premium plus policy fees) of the multistate policy.
What should I do if the insurance company writing the coverage is not listed in the drop-down menu under the Transaction Details section of SLIP+?

If the insurer on the policy is not available in the drop-down menu, they may be added by selecting the Edit Insurer List link below the drop-down. Once you find the insurer on the Available Insurers list, click the “>” to add it to the Selected Insurers list. Then click Save.

If you do not find the insurer on the Available Insurers List, please contact our office at 800.562.4496, option 2 or send an email to insurer.services@fslso.com.
Am I required to file non-premium bearing ($0.00) endorsements?

No. Non-premium-bearing transactions are not required to be filed with our office. Florida regulations require all premium-bearing policy transactions placed with an eligible surplus lines insurer, taxable or non-taxable, to be electronically submitted to the FSLSO within 30 days from the effective date of the transaction.

How do I file a master policy in SLIP+?

For single state policies, you can submit a new business or renewal transaction with zero premium and the original effective date of the policy. SLIP does not allow a multistate transaction to be filed with zero premium/policy fees except for cancellation transactions.

To add a new business or renewal multistate transaction for a master policy, you must file the policy once there is a premium-bearing transaction/endorsement. For the first premium-bearing transaction on the policy, use the original effective date of the policy. For the remaining endorsements, use the effective date of the endorsement.

What effective date should I use when filing an audit endorsement in SLIP+?
When submitting an audit endorsement in SLIP+, file the endorsement within the original policy period to which the audit belongs. Do not file the audit using the issue date or extend the policy expiration date.
Who do I contact if I have additional questions about filing?
If you have additional questions about filing, please contact Agent Services at 800-562-4496, option 1 or email agent.services@fslso.com